24 Hour Emergency Repairs Service

In cases of emergencies – burst pipes, broken windows, or roof tiles blown down in a storm, total central heating failure and even lost house keys – your tenants just ring the Emergency Helpline number given to them by their local branch.

Our carefully chosen and fully vetted contractors, who are available 24 hours a day, 365 days per year, will attend to the Emergency, effecting a permanent repair and when not possible a temporary repair.

Wide ranging cover for Household Emergencies

The Emergency Repairs Service has been designed to form an integral part of our Full Management Services. Working alongside your Buildings and Contents Insurance it is designed to provide cover in areas, which may:

  • Expose your tenants to risks to their health
  • Risk loss or damage to Property
  • Make a home uninhabitable
  • Avoid potential claims which could expose you to expensive compensation claims of suffering loss or rental income
  • A typical Household Policy may not offer protection in many of these areas, but the Emergency Repairs Service will – including:
  • Sudden or unforeseen roofing emergencies such as tiles blown off during a storm
  • Blockage in toilet waste pipes where there is only one toilet in the property
  • Plumbing emergencies relating to leaking pipes and radiators, water tanks or blocked drains
  • Central heating or boiler failure in an emergency
  • Electrical emergency within property
  • Loss of all keys required to gain access to the home
  • Vermin such as rats, mice or wasps nests inside the home

For more information about the scheme please contact us.